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Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.
We want you to get involved and have your say about how we communicate with customers who pay a fixed service charge.
We’re launching a customer focus group to hear your opinions on what questions you think should be included in a list of frequently asked questions about fixed service charges (see document).
This is part of our effort to improve our communication with customers, and hearing your ideas on how we provide updates is important to us.
The focus group will be held online, so there’s no need to travel. All you’ll need is a device which can connect to the internet and access to Microsoft Teams. Please let us know in the form below if you need any help with this.
Why join a focus group?
Influence change
Your feedback will directly influence the development of future services.
Connect and collaborate
Engage with like-minded individuals who are passionate about sharing their thoughts. Collaborate in a dynamic environment that encourages creativity and insightful discussions.
Earn rewards
Your time is valuable, and we recognise that. As a token of our appreciation, you'll receive a £10 shopping voucher for each focus group session you participate in.
Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.
We want you to get involved and have your say about how we communicate with customers who pay a fixed service charge.
We’re launching a customer focus group to hear your opinions on what questions you think should be included in a list of frequently asked questions about fixed service charges (see document).
This is part of our effort to improve our communication with customers, and hearing your ideas on how we provide updates is important to us.
The focus group will be held online, so there’s no need to travel. All you’ll need is a device which can connect to the internet and access to Microsoft Teams. Please let us know in the form below if you need any help with this.
Why join a focus group?
Influence change
Your feedback will directly influence the development of future services.
Connect and collaborate
Engage with like-minded individuals who are passionate about sharing their thoughts. Collaborate in a dynamic environment that encourages creativity and insightful discussions.
Earn rewards
Your time is valuable, and we recognise that. As a token of our appreciation, you'll receive a £10 shopping voucher for each focus group session you participate in.
