Meet the Customer Forum

Jennifer is Chair for the Forum. She brings a wide range of experience from a career spanning the print and media, recruitment, wildlife conservation, sustainability and education sectors; she is a governor on the board of a school. 

From her roots in the print industry, Jennifer moved into HR and enjoyed many years running a successful legal recruitment agency in the City of London. Alongside her love of working with people and organisations, she harnessed a passion for wildlife and the environment to develop considerable expertise in conservation and sustainability. Jennifer is an elected Fellow of the Zoological Society of London and of the Linnean Society at Burlington House, and she thrives on nurturing positive change in her role as Director of Wildlife and Environmental Studies at Akkadium College. 

She was also a member of the Customer Evaluation Panel contributing her skills and experience to the repair’s procurement process.

Tina, who’s lived in Spalding for three years, hopes to bring her wealth of experience from working for a local council to her role with the Customer Forum.

Having worked in local government for 18 years, she’s gained expertise across health and safety, repairs and customer service and Tina believes this experience showcases her dedication to delivering quality services to residents.

Tina also believes in giving back to society and volunteers with her local food bank, where she plays an essential role in helping those in need. She’s also been actively involved in supporting Ukrainian communities.

Dave has a broad range of experience to draw upon for his work with the Customer Forum.

Having spent 25 years in the food industry and then 10 years working in grounds maintenance, he has a varied skill set and experience of working with people from all walks of life. Dave describes himself as a people person who likes to listen to what’s required by the customer.

Having been a customer for almost two decades, Dave feels now is the time to become more involved in having a say on how the Group looks after its customers.

Now retired, Dave wants to bring his varied knowledge from his broad working background to the Customer Forum to help all customers wherever he can.

Phillipa is a retired head teacher who’s experienced working in international schools across the globe, including Thailand, Saudi Arabia and Jordan.

She now lives in one of our bungalows with her puppy Nero.

Despite being retired, Philippa keeps herself busy by volunteering for the Air Ambulance, swimming and going to the gym. She’s also a keen traveller, having visited a whopping 98 countries!

Philippa has a background in health and safety and safeguarding and hopes to bring all her skills to the Customer Forum.

Lex lives in Loughborough with James and their beautiful rescue dog Cassie. She’s completed a degree in Criminology and Psychology with the Open University while working full-time.

She describes herself as loving a challenge, as well as enjoying long dog walks, going to the gym, reading and listening to music.

Lex is looking forward to joining the Customer Forum and using her skills to help others.