Privacy Statement

What This Privacy Statement Covers

Amplius is committed to protecting your personal information and ensuring it is handled securely. We process your data in line with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR) to ensure transparency and accountability.

This website operates on a platform provided by Granicus. Follow this link to  view their privacy policy Privacy Policy/Granicus. The content in the Customer Hub is monitored by third party moderation 24/7. 

This statement explains how we use your personal information on the Customer Hub platform. For more details about the personal information Amplius collects please see our Privacy Notice here Privacy Notice - Amplius/AmpliusPrivacy. You can browse publicly accessible sections of this website anonymously without signing up.

Personal Information We Collect

1. Profile Information

  • Email address.
  • First name
  • Last name
  • Year of birth
  • Faith
  • Nationality
  • Ethnic group
  • Physical and health conditions

2. Engagement Information

  • Content you create (e.g., survey responses, forum comments).
  • Participation in engagement opportunities within the Customer Hub.

3. Usage Information

  • Activity on the platform, such as pages visited and documents downloaded.

How We Use Your Information

We use the information we collect to:

  • Analyse data to improve services and meet objectives from our surveys.
  • Provide you with updates about engagement opportunities, events, and initiatives.
  • Respond to your enquiries.
  • Update contact records in our management system.

External Links

The Customer Hub may include links to other websites. These are for convenience and may not always be up to date. We are not responsible for the privacy practices of these websites. Please review their privacy policies before using them.

Security

We use technical and organisational measures to protect your data from unauthorised access, use, or disclosure.

Your Rights

You have the right to:

  • Object to how we process your data.
  • Access your information and request corrections if it is inaccurate.
  • Request deletion or restrictions on your personal information.

For more details about your rights please see section our Privacy Notice section titled ‘Your Privacy Rights’  here Privacy Notice - Amplius/Amplius.

If you are concerned about our use of your data, you can make a complaint to us or the Information Commissioner’s Office (ICO) in the UK.

Your Consent

By registering to the Customer Hub and interacting with our content you are consenting to Amplius using your personal data as stated in this Privacy Statement. You can withdraw your consent at any time. Your consent is not always required, such as when processing is necessary for a legal obligation.

 

Contact Us

For any data protection queries, please contact our Data Protection Officer:
Email: data.protection@amplius.co.uk.