Customer journeys: Fifth year focus

Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.

Please note, this project is for customers who have signed up to work with us on our six month customer journey mapping project. The surveys are only for those customers within the project.

Thank you for signing up for the customer journey project! We’re delighted to have you on board and appreciate your willingness to provide valuable feedback on your tenancy experience. Your participation will help us to improve our services and ensure we meet your expectations.

You can find all of the surveys relating to the project below.

Should you have any questions, concerns, or require further clarification at any point during the project, please don't hesitate to contact me. I’m here to help and address any queries you may have about the project.

We appreciate your contribution and look forward to your feedback. Together, we can make a positive impact to the quality of our services and the overall satisfaction of our valued customers like yourself.

Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.

Please note, this project is for customers who have signed up to work with us on our six month customer journey mapping project. The surveys are only for those customers within the project.

Thank you for signing up for the customer journey project! We’re delighted to have you on board and appreciate your willingness to provide valuable feedback on your tenancy experience. Your participation will help us to improve our services and ensure we meet your expectations.

You can find all of the surveys relating to the project below.

Should you have any questions, concerns, or require further clarification at any point during the project, please don't hesitate to contact me. I’m here to help and address any queries you may have about the project.

We appreciate your contribution and look forward to your feedback. Together, we can make a positive impact to the quality of our services and the overall satisfaction of our valued customers like yourself.

Page last updated: 21 Mar 2025, 08:19 AM