Help polish our cleaning service by becoming a Clean Inspector

Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.

Help us to monitor the communal cleaning service that you receive. You can train to be a Clean Inspector to help improve the quality of communal cleaning in your area. This helps us to know where there are issues so we can action them quickly. It also helps our customers learn more about what the contractors should be doing.  

Clean Inspectors complete an inspection of the communal cleaning that’s been completed and fill in a short form to let us know what the standards are like. These are then reviewed by the Service Contracts Team and any necessary action is taken.

All you need to become a Clean Inspector is to receive our communal cleaning service and have access to the internet

Clean Inspector training takes just one hour and we ask that you complete one inspection per month (up to a maximum of two) which should also only take one hour.

Don’t miss out on the chance to improve the service you receive and fill in the form below to become a Clean Inspector.

As a token of our appreciation, Clean Inspectors receive a £10 voucher every time they complete four inspections!

You can choose to subscribe to this project. This means you'll get notified when we update the page with news around this project, soon we'll also upload more useful information around this service.

Please be aware that this project was completed before Longhurst Group merged with Grand Union Housing Group to become Amplius.

Help us to monitor the communal cleaning service that you receive. You can train to be a Clean Inspector to help improve the quality of communal cleaning in your area. This helps us to know where there are issues so we can action them quickly. It also helps our customers learn more about what the contractors should be doing.  

Clean Inspectors complete an inspection of the communal cleaning that’s been completed and fill in a short form to let us know what the standards are like. These are then reviewed by the Service Contracts Team and any necessary action is taken.

All you need to become a Clean Inspector is to receive our communal cleaning service and have access to the internet

Clean Inspector training takes just one hour and we ask that you complete one inspection per month (up to a maximum of two) which should also only take one hour.

Don’t miss out on the chance to improve the service you receive and fill in the form below to become a Clean Inspector.

As a token of our appreciation, Clean Inspectors receive a £10 voucher every time they complete four inspections!

You can choose to subscribe to this project. This means you'll get notified when we update the page with news around this project, soon we'll also upload more useful information around this service.

  • Communal cleaning service - what to expect

    Please note that due to the number of sites we maintain, the frequency of visits on each site will vary from weekly, to four times per year.

    Included on each visit

    • Vacuum all carpets where fitted
    • Sweep hard flooring and damp mop with sanitiser
    • Clean stairs including risers
    • Wipe passenger lifts
    • Handrails and banisters will be dusted
    • Light switches will be cleaned
    • All door frames, internal door glazing, doors, ledges and skirting boards will be wiped down
    • All cobwebs will be removed
    • Where loose fitting entrance mats are fitted, they will be removed and the mat wells cleaned
    • Ashtrays will be emptied (where provided).

    Windows
    Wipe down all outside window frames and sills. (Usually four times per year)

    Bin stores
    Communal bin stores will be cleaned and all bin rooms will be pressure washed and sanitised every six months.

    Please note – During spells of cold weather and when no heating is available in communal areas, no wet mopping will take place due to the risk of water not drying and creating a slip hazard.

    What is NOT included?

    • Internal window cleaning in communal areas
    • Removal of hazardous bodily fluids, including blood will not be cleared as part of normal cleaning. When this is required, a specialist team will be used.
Page last updated: 13 Dec 2024, 09:36 AM